Layoff FAQs and Planning

Planning for layoffs and frequently asked questions

Are layoffs coming in 2023?

Right now, the long-forecasted recession seems to be more imminent than ever. Some economists are predicting more layoffs in the near future.

Why are layoffs happening?

High tech companies sometimes act as the canary in the economic coal mine. High tech companies currently are struggling with access to cheap borrowing and venture capital. Furthermore, consumer spending has backed off. Other high tech companies are cutting back their workforce in anticipation of a coming recession.

Layoffs happen when companies need to cut down expenses. Often, employees are the most expensive part of most businesses and so they’re often the first element to be impacted when recessions happen or business slows down.

What should I do if I’m at risk of getting laid off?

  1. Work on your resume now. It can be hard to re-construct your work experience after you’re no longer with a company. When exactly did you do that project and what percentage impact did it have on the bottom line? Take the time while you’re still employed to get all the information about your current job that you may need to market yourself for your next job.
  2. Build your network. 75% of all jobs are found via referral. It’s all about who you know! Layoffs are a universally traumatic time period, for the people that leave and those who stay. If you are axed, know who you can reach out to for help finding another job and who will be your reference. Also keep in mind that often you can go to work for your competitors (provided there’s not a non-compete in place) or even your customers. Make sure to get personal contact information for people who will be allies in your upcoming job search.
  3. Get on LinkedIn. I often joke that only three kinds of people active on LinkedIn: recruiters, sales people, and job seekers. If you get on LinkedIn and start interacting with people and building your personal brand with insightful posts, you send a strong signal that you are available to work.
  4. Start applying. While you’re updating your resume and solidifying your network, you might as well apply for a couple jobs. You can take a couple of interviews and who knows…maybe you’ll find a great company to work for? Even if you don’t find a job right now, this will help you exercise these skills and get a feel for what the job market is like right now.
  5. Save some money for a rainy day. I’m not a financial counselor, but I will point out that many job seekers feel like they have to say “yes” to the first thing that comes along because they need a paycheck ASAP. If possible, try to save some money to ride out a period of job loss so that you can find the right opportunity and not just an opportunity. Similarly, you can start researching COBRA health insurance options (or other marketplace options) so you’re not left without insurance.
  6. Imagine the worst, hope for the best. While it’s not fun to imagine getting laid off, doing so can help emotionally prepare you for the worst case scenario. Doing this emotional preparation allows you to respond better in the moment and to hit the ground running if it does happen. Job loss often comes with grief and this can help you process your grief faster so it doesn’t get in the way of your new job search.

Who gets laid off first?

Layoffs often affect many people and companies all do it a little differently. Here’s some of the most frequently targeted groups of people:

  • Mid-level managers. Often, companies will seek to downsize by cutting out management. If you are a mid-level manager overseeing a small team, you may be at higher risk if your company were to merge these smaller teams.
  • Less tenured employees. Sometimes there will be a feeling of “last in, first out.” If you were recently hired you may be at higher risk.
  • Higher paid employees. Employees who have been around longer and are paid relatively higher than their peers doing similar work might also be at higher risk of lay-offs.
  • Lower performing employees. Sometimes companies will target specific employees based on performance reviews.

Who can help if I get laid off?

Peak Performers is happy to! Please browse our jobs here! Also be sure to reach out to your local workforce development center and your personal network.

Additionally, make sure to check out our local resources list. Remember, you’re not in this alone.

Job Search Feedback

Feedback is critical to your job search.

Processing feedback when looking for a job

When you ask a friend to read your resume and tell you what they think, that’s feedback. When you go to networking events and give your elevator pitch, what you hear (or don’t hear) afterwards is feedback. Whether you get called for interviews, that’s feedback. During the interviews themselves, the questions you are asked is some of the most valuable feedback you can get. 

Sometimes feedback is direct: a recruiter tells you why you’re not a fit because of XYZ or someone tells you how to fix your resume. Often, it’s indirect: people don’t call you back, people say generally positive but non committal things, people don’t ask you follow up questions.

Indirect feedback insights:

If you hear nothing. If you hear nothing, this should inspire you to make changes. Hearing nothing is generally a signal of a lack of interest or a mismatch for your target audience. Either you’re talking to the wrong people or the right people aren’t interested in talking to you. Or, you somehow come across as a person who people don’t want to talk too—this is often the case when job seekers talk too much and the people they’re talking to are trying to break away.

If you hear positive, non-committal feedback. I call this the “cheerleader effect.” Perhaps you have a friend or spouse who is emotionally invested in your success, and they feel like cheering you on will help you get a job. While it feels good to receive this, dig deeper and ask people to provide feedback “as if you didn’t know me.” 

You are asked “dumb” questions. Your resume, cover letter, elevator pitch, LinkedIn profile, and even the emails you send are part of your whole marketing package. If you’re getting asked “dumb” questions—ones that you think should be obvious—there exists a communication gap between what you’re saying and what people are understanding. Try recording yourself speaking and printing your resume to read it out loud. What is clearly spelled out and what do you have to “read in-between the lines” to understand? What requires industry experience to understand? I’m a big fan of making it all clear enough for a layperson to comprehend.

Direct feedback insights:

Listen, don’t defend. It can be tempting justify or defend why we’re doing things the way we’re doing things. Direct feedback is a tremendous gift that takes courage to give. Listen to what is said and thank them for their feedback.

Listen to all, implement some. If you ask a dozen recruiters for feedback, you may well get a dozen different opinions. Sometimes we’re tempted to take the feedback of those who are most persuasive. Be careful about the pendulum effect. 

Listen for consensus. What’s more valuable than one person’s opinion is multiple people’s opinion. When you start seeing shared insights, that’s when you should really consider making rapid changes.

Don’t be afraid to experiment. Learn to adapt and be flexible. Have multiple versions of your resume and elevator pitch and be ready to change things on the fly based on who you’re talking to.

Looking for work? Seeking feedback?

We’re happy to have a conversation with you! Check out some of our many open jobs.

Getting over your interview fears

Job interviewing fears

Interview fears and how to get over them

Interviewing can be scary. You’re meeting strangers, your self worth is in question, and your future income hangs in the balance of this one conversation. So let’s talk through some of the top interview fears and what you can do to combat them.

Common job interview fears

“What will I get asked?”

Most interview questions are NOT unique. There’s “where do you see yourself in 5 years” “tell me about a time…” “what makes you want to work for us” and maybe even “describe your greatest weakness.” It’s all pretty copy/paste until they ask you specific questions about your experience. This fear of ambiguity can best be combatted by practice: look up a list of common interview questions and practice how you’ll answer them. Then have a friend or family member practice interviewing you. Here’s a good list of common interview questions.

“What if they’re judging me?”

In short: yes they are—that’s their job. The best thing you can do is take practice interviews with friends and family members and then ask for honest feedback. How do I seem? Did I say the right thing? Would you hire me? Taking this feedback itself can take some practice: but in general:

  1. Ask open ended questions intended to simulate conversation and reflection
  2. Listen to what they say without defending yourself or seeking to provide additional justification
  3. Move past the cheerleading “you did a great job” and onto the critical feedback

“What if they don’t like me?”

If you make it to the interview, most likely the recruiters/hiring managers have assessed that you’re basically able to do the job. Often they’re seeking to confirm these opinions and then screen you for “culture fit,” which is basically how much they like you or think their team will like you. In general my advice is: smile, make good eye contact if you’re able, and seek to find personal commonalities.

“What if I get nervous?”

Most people will get nervous in the interview. I’ve seen people break down in tears or use the bathroom to vomit. However, realize that the interviewers are probably empathetic people. Politely explain that you’re feeling nervous, do the best you can, and your interviewers will try to give you the benefit of the doubt.

“What if I’m late?”

Preparation is key. Don’t be too late, or too early—I recommend being about 5 minutes early. If you get there before that, go for a quick walk around the block. Look up the route on Google Maps, plan for traffic, and have a backup plan in case the worst happens. 

“What if I say the wrong thing?”

It’s important to realize that in this instance, saying the wrong thing is better than saying nothing. If you never apply or ghost on your interview, you are effectively saying nothing. If you say the wrong thing, you might still get hired. If you say nothing, you definitely won’t get hired.

Final Word: Just Show Up

Showing up and doing the interview, no matter how badly it goes, still gives you a shot at getting the job. You might be nervous or uncomfortable, but showing up is half of the battle. The worst thing you can do is GHOST them. 

And if you’re looking for a job, we try to not have scary interviews! Submit your resume or browse our many jobs!

Asking questions in an interview

Get your interviewer talking!

Advice for creating interview dialogue

An interview is all about you, right? Well, not really. 

An interview is about your potential future employer’s needs and how your skills and experience align with their needs. Also, it’s about how much they like you and see you as a “culture fit” for their team. 

A successful interview is a dialogue, not a presentation (nor an interrogation).

If you’re doing 95% of the talking, you’re doing it wrong. Here are a couple tips:

1) Flip the script

One of my favorite techniques to use in an interview is to start with flipping the script on the interviewer after introductions. Here’s how it might go:

“Thanks so much for taking the time to interview me today. I really admire your company and am honored to be considered for this role. If you don’t mind me asking, could you please tell me more about the role and what kind of candidate you’re seeking?”

Basically, this is asking them for the answers to the test before you take it. Most of the time, they will tell you what they’re looking for. You can then use all of this information to confirm that you’re the ideal candidate while you answer their questions about your skills and experience.

2) Connect personally

I recommend you find some small way to connect to your interviewer personally. Create small talk, listen for their response, and search for personal commonalities, such as a favorite pet, sports team, or even movie you’ve seen. You will have tons of things in common with anyone you meet!

Once you’ve found that commonality, get them talking about it.

“That’s really cool to hear you’re a dog lover too. Can I show you a picture of my dog? I’d love to see one of yours too.”

Reinforce what you have in common in order to make them like you personally and make them evaluate you as a better “culture fit.”

3) Ending Well

Finally, at the end of the interview they’ll often ask “what questions do you have for me?” This gives you an opening to ask questions. 

Focus on open-ended, feel-good questions, such as “why do you love working here?” and “what makes your team great?” and “what attracted you to this company?”

Then, always ask:

“Do you have any reservations about hiring me?”

This gives you one last chance to address any concerns they have and also gives you valuable intel about how you come across in the interview. Also, it will give you insight into whether or not you’re likely to even get the job.

Also, check out our jobs!

If you’re in the labor market, our team of recruiters and hiring managers don’t bite! They’re here to engage you in a conversation, understand your skills, and consider you for our open jobs. Check out our jobs here!

Career coaches

All about career coaches

What does a career coach do?

A career coach will often help you with several key activities:

  • Editing your resume, LinkedIn, and cover letters
  • Helping you expand your network
  • Advising you on making a career shift or overcoming employment barriers
  • Evaluating job prospects
  • Preparing for interviews

How do I find a career coach?

You can find potential career coaches by simply going to LinkedIn and searching for “career coach.” However, if possible you should find a career coach that has worked with someone you know or is in your target industry. Ask friends, family members, and network connections for people who might be able to help you in your career search.

When should you hire a career coach?

1) If you can’t do it yourself. Some people struggle with composing a resume or need significant help with being able to overcome an employment gap or switching careers. If the difference between you getting a job and not getting a job, it may be worthwhile to hire a job coach. However, realize that they can’t do it for you—they can give you advice and help you craft a well-written resume, but it is ultimately your job search activities that will lead to a job.

2) If you’ve exhausted all your resources. A little while back I wrote “a guide to Austin job seeking resources.” Utilize services such as Workforce Solutions, job clubs, and online resources first before you seek out a coach. Attend networking events and send messages to people you know on LinkedIn. There is a wealth of information out there and available to you as a job seeker. Paying for assistance can expedite the process but make sure you’re not overlooking free resources.

3) It’s risky for you to look for work. If you’re already currently fully employed and planning to make a big career shift, it might be worthwhile to hire a career coach to help advise you. Making a career shift can be really hard, and they may be able help you strategically prepare for this all while minimizing the risk of losing your current job. After all, sometimes the best path is to seek a new role or alternate job duties in your current company instead of quitting it outright.

What should you consider when hiring a career coach?

  • It’s a fuzzy science. Many successful job coaches gain their experience from working in HR or recruiting, or even going through the job search process successfully themselves. Some will go on to gain credentials such as Certified Professional Career Coach (CPCC). Instead of looking for fancy credentials, look for local career coaches who have helped other people you know or who come from industries you want to focus on. Hire career coaches for their skills and their network.
  • Most will do an initial conversation for free. It never hurts to take a free consultation. At the very least, they may offer some free DIY advice or general guidance to help steer your search, even if you don’t hire them. Just be wary of a hard sell or over-inflated promises. 
  • Most do it to help people. Most people who get into career coaching do it because they want to help people. Many come from HR roles and want to take a more direct role in helping the job seekers they encounter. Yes, they want to charge money for their services but many also have an altruistic motives.
  • You’re still going to do this yourself. No matter how good the coach, they should not write your resume and cover letters for you. They should not apply for jobs for you. And they should not attend networking events for you. At the end of the day, you’re the one that an employer is hiring. 

How much does it cost to hire a career coach?

Business news daily estimates it to be $75-150 per hour with rates going higher depending on the industry and demand.

If this makes you wince, remember that most job seekers go without a career coach. However, recognize that we are each our own small business and sometimes paying for the expertise of a consultant can be valuable.

If you’re looking for a job, we’re hiring.

We’re hiring and would be happy to look at your resume.

Here at Peak Performers, we don’t charge candidates to help them with their job search. We make our revenue from having employees work for the customer and typically will spend some time with a job seeker for free to provide feedback and guidance so they can better market themselves. Our services offer a bit of coaching, but not at the level that everyone needs.

Professional Employment References: A Job Seeking Guide

Professional Employment References

What are professional references?

Professional references are your way of providing proof that you can do a job and that people like and respect you. A potential future employer may ask for these references as part of your application.

You will be asked to include contact information: phone, email, job title, and maybe even a work address.

Do people still check references?

Not all employers will check employment references (even if they ask for them) but you should assume they will. Make sure to include accurate contact information.

Depending on the employer, if they are not able to get ahold of your reference, they may or may not try them multiple times.

Education organizations and competitive, specialized professional fields are more likely to rely on references. Also, if you are struggling to get a job, perhaps due to seeking your first job or after after experiencing a period of unemployment, what your reference says about you can often help overcome these objections an employer has and help you land a job.

Personal vs professional references?

While some applications may call for “personal references,” usually what’s expected are references from people at work.

If you don’t have any work experience yet and an application calls for professional references, you can use places where you’ve volunteered, teacher/professor references, or other respected people in your community. (Just try to avoid sending references from your direct family members; these are not likely to be taken seriously.)

Who can give professional references?

You have a lot of flexibility on who can give you professional references. You can usually include references from:

  • Bosses
  • Co-workers
  • Clients
  • Industry peers

Usually, employment references from bosses will carry the most weight.

When asking people to be references, make sure that you have a solid professional rapport with them so they will say good things about you. Also make sure to get their permission to include them as a reference.

When do I include references?

Include references only when asked to do so.

The mistake I see a lot of job seekers make is listing their references on the bottom of every resume they blast out. You don’t want to over-share their contact information.

Also, you don’t need to put “references available upon request” at the bottom of your resume. This is generally assumed by the employer.

What about reference letters?

Some applications will go a step further and ask for “letters of reference.” This is where a potential future employer is asking you to provide a letter that a previous employer has written in order to recommend you.

This is a bigger ask of someone, so make sure that you save a copy for your records.

Don’t forget to ask for referrals.

Did you know that 75% of jobs are filled by referrals?

If you’re asking people to be your references, don’t forget to ask them for referrals to people and companies they know who are hiring. A personal reference is way more valuable if the person/company knows the other person.

Video Resumes (and Video Cover Letters)

Tips for Video Resumes

Everything you Wanted to Know about Video Cover Letters

Video cover letters (sometimes called “video resumes” or even “video CV”) were pioneered by TikTok in 2021. Since then have seen more job seekers filming them, and more employers requesting the. A video cover letter can be great to put on your LinkedIn in order to help you “jump off the page” from your resume.

In this article, we address some of the top questions about them. Also check out the video featuring Eliana De La Garza from Austin Community College sharing her thoughts on video cover letters.

What are video cover letters/resumes?

Video Cover letters are short videos that showcase your core skills, your passion, your work experience, and your connection to a company. These are typically filmed and put on your LinkedIn profile or can be sent to employers as a link. Some employers will require video cover letters.

Do I need a video cover letter?

Video cover letters are mostly optional but can be a great way to stand out. Some companies may require a video cover letter as part of their application process.

Who should use video resumes?

All job seekers should be aware of what v. While this medium is not for everyone, here are a couple groups of people who can benefit from utilizing video cover letters:

  • Those seeking customer-facing roles. If you’re looking for a role where your relatability is a success factor, such as customer service or sales, video cover letters can be a great way to stand out and showcase your unique personality.
  • Those seeking to demonstrate tech-savvy. If you are struggling to overcome biases such as age-ism or you are otherwise being judged for lacking technical prowess, a video cover letter can be a great way to “prove them wrong.”
  • To stand out. Most job seekers do not take the time or don’t have the self-confidence to film and post a video resume. Thus, it’s a great way to get attention or even to get a recruiter to slow down and consider your application more carefully.
  • If really, really want to work there. If part of your pitch is your passion for the company, a video cover letter is a great way to express that passion.
  • To tell your unique story. Sometimes, we’re not always the “obvious choice” of a candidate. Recruiters and HR managers are often looking for the obvious choice so this gives you a chance to tell your unique story and why you’d be a great fit!

Where do I find a video resume editor?

You don’t need any special software for filming. Utilize a web camera and off-the-shelf consumer software such as iMovie or an application such as Zoom to film it. If you can edit the video, even better!

Drawbacks to video cover letters?

The most obvious drawback is that in can take some time to put together a video resume, especially if you haven’t edited or recorded video before.

There are also some people concerned about privacy–if this is the case, a video resume might not before you. If an application requires it but you’re concerned about privacy, you can upload it to YouTube as “unlisted” to make sure that only people with the link can view it.

Finally, there are some concerns about bias in the hiring process: such biases against underrepresented groups, women, and people with visible disabilities. Unfortunately, hiring managers will likely be Googling you anyway so if you have a photo posted online, they might well see you anyway. That said, refraining from posting videos and pictures of yourself can help protect you from being subject to this bias.

How do I record a video cover letter?

You can use a web camera on your computer. If you’re filming on a cell phone, make sure to hold the phone in “landscape mode.” Also make sure you’re in a quiet room, have a decent microphone, and have yourself well lit so the viewer can see your face.

You may also want to record yourself a couple of times to practice and to pick out the best segment.

Also, while you want to be personable, make sure that the video cover letter represents demonstrates your professionalism. Don’t get too casual!

What should I talk about on my video cover letter?

Some things you might want to talk about include:

  • Key accomplishments
  • Your vision/passion
  • Where you’ve worked and the kind of job you’re seeking
  • Your connection to the company (if you know someone who works there)
  • Your approach to work
  • And don’t forget to include your name and contact information!

How long should video cover letters be?

They should be short: usually about one minute in length. It can be hard to fit everything in there but remember you’re just trying to give them a sample, not tell them your whole life story.

Difference between “video resume” and “video cover letter?”

For the most part, these terms are used interchangeably. While “video cover letter” is a bit more accurate in its description, a “video resume” is more commonly used.

Austin Strategies for Job Seekers Class

While you’re here, make sure to check out Eliana De La Garza and Austin Community College’s “Strategies for Job Seekers Class.” Kind of like a job seeking bootcamp, this is a free class for Austin locals that can help you answer all your burning questions about job seeking and get you ready to look for work.

Time is money while job searching

Even if You’re Unemployed…

Your time is still valuable

We all know the adage: “time is money.” But it’s easy to forget this if we’re not employed and not currently making any money. Furthermore, it’s painful to think about spending money/time on job seeking activities that don’t pan out. However, it’s critical that you approach your job seeking as though your time has a monetary value. 

Why This Matters:

1) Focus and productivity

Thinking about your time as money means that you will focus harder on job seeking. Each time you submit a resume, scroll Indeed, and drive to an interview, you’ll think to yourself: is this activity worth $XXX / hour? And while much of this activity will not actually yield results, thinking of it this way will help ensure that as little time is wasted as possible. The pain of money lost and the sunk cost focuses us and drives us to do better.


2) Professionalism

If you’re at work and making money, you are more likely to behave professionally. This means proofreading emails, connecting with people on LinkedIn, sending thank you notes, and even making small talk with the people you meet. When we don’t treat ourselves as “on the clock” we might let our guard down–but don’t! Remember: everyone you are interacting with is at work and they expect you to behave the same way.


3) Self worth

When you lose your job, a small part of your identity goes with it. Many of us are at least partially defined by “what we do” and when we “don’t do anything”…who are we? When you think of your time as valuable, you are protecting your self worth. You may not have a job right now but your time and your attention is still valuable and you are still valuable.


4) Business decisions

All of us are a small businesses. We are renting ourselves and our time out to our employer and expecting fair compensation and treatment in return. Sometimes we can get lost in the emotional roller coaster of job offers. Perhaps we find out the compensation will not be as much as we expected? Or maybe we discover the benefits are lackluster? Maybe we meet a few future co-workers and realize that they’re not excited about working there? Thinking of yourself as a business cushions the emotional highs and lows boils these decisions down to a math equation. Furthermore, it helps you be able to engage confidently in offer negotiations if you already know your hourly worth.

 

We Value Your Time

Are you looking for work? We’d like to talk to you about our open roles.

Showing them you want the job

Expressing your passion while looking for work

Last week I was working with a job seeker who almost got declined for an interview, despite being incredibly well qualified. This was due to his not being overt about his desire to work at the organization. I had to convince the customer that he wanted to work for them.

Sometimes a job is just a business arrangement where one party gets talent and the other gets a paycheck. However, many organizations view themselves in a more egalitarian light. (Here at Peak Performers Staffing Agency, passion for the mission is critical to getting a job with us!)

Tips for showing them your heart

1 – Match the emotional tone of the company.

Some companies are out there to make money, some are there to get the hard work done, and some are seeking to change the world. Thoroughly evaluate the mission statement, marketing, and the about page of the company. Dial up or down your emotive language and personal pitch to match that of the company’s.

2 – Consider your job title.

Customer-facing roles typically require you to be more of a cheerleader for the brand. When I worked at Apple retail, being a “promoter” was key to getting promoted. If you will be interfacing with the public, mimic the tone you expect you would use when interacting with the public.

3 – Put your work desire in your cover letter/cover email.

Resumes are for facts, dates, summaries, and bullet points—resume’s are not places for “passion.” If you’re applying for a company where your emotional connection is a competitive advantage, write that cover letter/email to express it!

4 – Research your interviewers on LinkedIn.

Once you have an interview scheduled, look up your interviewers on LinkedIn. What kinds of things do they post? Channel their tone, energy, and the language they use into your own.

5 – Dial up your work passion during an interview.

Often, a resume and initial recruiter screen is there to check boxes. You’re being evaluated as to whether you possess the basic skills needed to do the job. An interview is often for digging into the “culture fit.” So dial up that passion during the interview. Channel that energy and let them know you want to be with them.

#recruitertips #jobseekeradvice #austinjobs #nowhiring #peakperformers #interviewtips #passionandpurpose

Best Staffing Agency Pflugerville

Finding the Best Staffing Agency Pflugerville

Picking a top rated staffing agency in Pflugerville is important  for both job seekers and employers. Staffing agencies are important partners to finding talented personnel. Here are some of our tips for picking a top rated staffing agency in Pflugerville, Texas.

Staffing Agencies: What to Consider

Specialization of Staffing Agency

Industry specialization is important for picking the best staffing agency. Many staffing firms will specialize in particular kinds of recruitment. Staffing firms often have experience recruiting for that industry and many connections in the industry. Furthermore, the search process for an administrative assistant or enterprise architect may look very different than recruiting for a groundskeeper–the staffing firm will need to look different places to find those workers.

And if you’re looking for work, seeking out a staffing firm that specializes in your area of expertise means you’re more likely to find a job faster.

You may also want to pick a company that has the kinds of recruitment service offerings you’re seeking. Peak Performers, for example, offers temporary, temp-to-perm, and direct hire opportunities in Pflugerville.

Key Metrics: Retention and Re-deployment

Some staffing firms, even top-rated ones, have a “revolving door” reputation.

As a job seeker, you don’t want a company that doesn’t value your hard work and company loyalty. And as a business, having employees constantly turning over costs you time and money.

Ask the staffing agency about their retention and re-deployment rates. Both are key to Peak Performers success and our nonprofit mission. We have a turnover rate that is half that of the industry average!

What Benefits are Offered?

Benefits keep employees happy, retained, and happy. Many staffing agencies have little-to-no benefits that they offer, or their benefits are poor. Obviously, their employees will keep looking for other work and ultimately the staffing agency will struggle to hold onto talet.

We offer health, dental, and vision insurance after 60 days. We have an Employee Assistance Program. Finally, we recently rolled out a 403(b) retirement program to help employees save for retirement. This helps keep our workforce engaged and committed to their current assignment.

Ratings and Reviews of Staffing Agency

Every staffing business in Pflugerville is rated online (you can find our Google ratings and reviews here). If you are looking for work, this is important so you can hear honest feedback and gain insights into the company. It’s equally important for businesses to use in evaluating potential staffing agencies. Staffing agencies are acting as an extension of your brand and representing your open jobs–so their reputation rubs off on you.

It also might help to ask for referrals from your network.

Costs for Staffing Agency in Pflugerville

If you’re looking for work, a staffing agency should never, ever charge you to consider you for employment. This is probably a scam.

If you are an employer, consider staffing agency cost through multiple lenses: hourly bill rate, conversion cost, direct hire fees, and other add-on fees. Also ask about their “placement guarantee,” which is basically insurance on your direct hire employees. Keep in mind that you may not want to pick out the “cheapest” staffing agency–sometimes you get what you pay for if you pick out a cheap staffing provider!

 

Are you a job seeker? If so, browse our jobs or join our talent pool. We’re happy to consider you for one of our many open jobs.

Are you looking to hire a top rated staffing agency in Pflugerville? Peak Performers has temp, temp-to-hire, and direct hire staffing solutions. We service both government customers and private companies.

Answering the Phone to Recruiter Calls

Answer the Phone to Recruiter Calls

Many people dread phone calls. They will do just about everything to avoid phone calls, even if they’re looking for a job. But in the business world, the phone is still the go-to communication tool. That means if you’re looking for work, answer the phone. You should answer your phone when job hunting because it might be a recruiter phone call.

Phone Etiquette for Recruiter Phone Calls and FAQs about Answering Recruiter Calls

Question: If job hunting, do I need to answer an unknown or out-of-area number?
Answer: You should absolutely answer unknown numbers. You never know if it’s a recruiter phone call. Also, many recruiters may be using their personal cell phone to call you…and they might not even be in the same state they’re recruiting for–which means it’s likely to be out of area. Answer all calls when possible.

Question: Can’t I just call recruiters back?
Answer: The recruiting world is fast-paced. We don’t know how long it will take someone to call us back (or even if they will) and so we may not wait. This means we might call down a list of people and hope someone picks up and forget about the rest of the people.

Question: What if I’m in a noisy place…or at my current job? How do I answer recruiter phone calls?
Answer: That’s ok! Whether you’re in a noisy place or just don’t want to be interrupted, still take the call and politely schedule a time to call them back, preferably later that day during business hours. Most recruiters will be totally ok with this.

Question: Can I use Google voice to screen recruiter calls?
Answer: Our experience with Google voice has been pretty spotty. Google voice calls are often garbled. Also, from our perspective it feels presumptuous to have a “personal assistant” asking for my name and why I’m calling. Many recruiters might just hang up as opposed to trying to talk to you.

Question: Can I text recruiters instead?
Answer: You can try to text back recruiters–our systems support this! But phone lines (and especially land lines) shared by a group of people may or may not be able to deliver your messages. It’s safer to just answer the phone if possible.

Question: What if I really can’t answer?
Answer: At the very least, make sure you have a professional sounding voicemail that’s set up and that your voicemail is not full. Seriously, check it right now and make sure!

The Bottom Line

Often, the difference between who got the interview and who didn’t was who answered their phone to recruiters. Do your job search a favor and answer the phone to a recruiter phone call.

Are you looking for work? Our recruiters are here to help! Here you can find a list of all our current job openings. Want to read more phone tips with recruiters, check out what Chron has to say.

Best Employment Agencies in Austin

Picking the Best Employment Agency in Austin

If you’re looking to work with an employment agency in Austin, you have many to choose from. ResumeSpice lists at least 100 of them!

So if you’re looking to compare agencies, here’s our tips for doing so:

Tips for Comparing Employment Agencies

Look at their jobs

An employment agency isn’t going to do you much good if they don’t have a job that aligns with your skills and career goals. Also, many employment agencies will specialize. For example, we don’t often staff for warehouse or janitorial roles and many of our positions are office and professional jobs.

However, as opposed to taking one look at the company’s job board and moving on, it’s important to get an assessment of the kinds of jobs they have and check back in periodically if it looks like they may have jobs in the future.

Look at reviews online

Fortunately, many people are eager to tell you about their experience with an employment agency. Less fortunately, you have to take this feedback with a grain of salt–people will be inclined to leave bad reviews for many different reasons, especially with something as important as employment. Read the five-star reviews as well as the one-star reviews.

That said, these reviews can give you a good benchmark. I recommend looking on multiple platforms such as Google, Glassdoor, and even Facebook to assess how positive people are about working for an employment agency.

Look at the culture

Employment and staffing agencies can get a bad reputation. Sometimes, they fail in taking an interest in looking out for their employees’ well being and growth and are more interested in just making a profit from their human capital. You can often get a sense for the ethos and culture of a company by its mission statement and social media.

As a nonprofit employment agency, we help professionals with disabilities find careers. We encourage a transparent and agile culture and a commitment to treating all clients, employees, and future employees with respect. We encourage employees to keep in contact with our staff and also issue an employee of the year awards. Furthermore, we have a redeployment rate of about half of our personnel, about 5X the national average for employment agencies.

Look at their clients

While you are an employee of the employment agency, often it will feel more like you are an employee of the client. Therefore, it’s important to partner with an employment agency who has refutable clients for whom you would be happy to work.

This may not always be obvious since many job descriptions leave it off. But you can often get a general idea from reading the job description and reading online reviews.

For our part, most of our clients are government agencies, nonprofits, and corporations who are committed to disability hiring as part of their DE&I efforts.

Look at their benefits

Benefits are expensive. Sometimes, evaluating an employment agency is a simple as asking them to “put their money where their mouth is.” Some employment agencies skimp, offering little or no benefits. (Especially avoid companies where you are “independent contractors” and not actual employees.)

Peak Performers offers health, dental, and vision insurance covered at 80% by the employer. We also have an Employee Assistance program and just launched a 403(b) retirement program.

Are you looking for the best employment agency in Austin? We would be honored if you considered Peak Performers employment agency! You can find our open jobs here.